SpectraMedi - Medical Transcription Services


Medical Transcription Services & Technology Solutions

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SpectraMedi Price Worksheet

Our price is based on some of the factors listed below. Please choose one option for each question, fill out the form below and click 'Submit'. You will receive our price for transcription service by e-mail or phone from a member of our sales staff. If you would rather speak to a member of our sales staff now, call us at 1-888-329-8402.

Contact Information

Name and Title:
Facility Name:
Street Address:
City:
State:
ZIP:
Phone:
Fax:
Email:

01)

Who makes the decision to use or change transcription service?

	I make the decision
	Other	Specify

02)

How much are you spending per year for transcription services?

03)

How soon do you need SpectraMedi's transcription service?

	Immediately		Within One Month
	Within Two To Four Months		Long Range

04)

What is your required turnaround time (TAT) for your transcribed reports (transcription)?

Irrespective of the TAT you choose, you can convert, at any time, any dictation into a STAT dictation which will be transcribed and sent to you within hours. SpectraMedi's TAT is verifiable and part of our Transcription Service Level Agreement.
	Less than a day	Specify hours
	Next Day		1 to 2 Days	1 to 3 Days

05)

What is your most preferred mode of dictation (audio recording)?

At no cost, use SpectraMedi’s
	Phone-in system		Digital Recorders
	PDA or PC Application		Combination

	Own phone-in dictation system	Specify make, model, version, year etc.
	Own Digital Recorders/PDAs	Specify make, model etc.

06)

What is the transcription accuracy guarantee you require in our Service Level Agreement with credit?

	95% to 100% Accuracy		97% to 100% Accuracy
	98% to 100% Accuracy		99% to 100% Accuracy

07)

What is the maximum period you'll sign up with SpectraMedi Transcription Service?

Three Years	Two Years
One Year	Six Months
Month to Month	Other	Specify

08)

How are you presently handling your transcription service needs?

In-house		Home Workers
Handwritten		Speech Recognition
EMR		Other	Specify
Outsourced / Contracted out	Enter Vendor's name and contract expiration date

09)

How are you currently charged for transcription services and how much?

Per ( )-Character Gross Line Per( )-Character Gross Line	Per 65-characters
Per Word	Per Page
Per Report	Per Hour
Per Year	Other	Specify Enter Rate

10)

Nature of your transcription service needs?

	Outsource All			Outsource Some
	Overflow/Backlog			Fill-in

11)

What is the type of your facility that is in need of transcription service?

Hospital	Number of beds	Emergency Room		Number of Providers
Clinic	Number of Providers	Practice	Specify area of speciality Number of Providers
Nursing Home	Number of beds	Other	Specify

12)

What type of ongoing customer support is required?

Live phone support is available for installation and training for new clients in the first 30 days regardless of which option you choose below.
	24/7 on-line customer support ticket system with guaranteed response time and tracking. This includes SpectraMedi customer support calling you back when necessary based on the nature of your needs or when your new employees require training to use our applications.
	24/7 live customer support via toll-free phone number. This may require that we call you back or you may need to send us a written request to meet your needs due to HIPAA regulations.

13)

What is the system and application uptime guarantee required?

SpectraMedi applications are housed and managed from a state-of-the-art data center with redundant systems, power, Internet access, voice lines, and environmental monitoring sensors.
	95% to 100% uptime	98% to 100% uptime
	99% to 100% uptime	99.5% to 100% uptime

14)

Do you require 24/7 online availability of your dictation (voice) file for 90 days and transcribed text (document file) for a minimum of 2 years with full text search feature?

Yes

15)

What method do you prefer for receiving invoices?

Your invoices and detailed statements are always available on-line.
	On-Line	E-Mail
	Fax	E-mail & Fax

16)

What is your preferred method of payment?

	Check		Wire Transfer
	VISA/MasterCard

17)

Explain here if you require special formatting, file naming convention, delivery method, HL-7, or other interface to your Electronic Medical Record, Hospital Information System, or Radiology Information System, etc. If you want us to type into your system, specify that here. In all cases, include system names, version number, and any other pertinent information.

18)

How would you like to send us your patient schedule or ADT data? (HL-7, data file, fax, etc). By making the patient schedule available to us, we can ensure that the patient demographic information like Name, DOB, Unique ID, DOS will be more accurate.

19)

Do you have any special requests, such as you need every patient transcription in a separate file? Also, specify whether you need Electronic Signature and Automated Faxing of transcription to the referring physician’s office.

20)

How did you hear about us?

	Name Explain

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Medical Transcription Services & Technology Solutions

SpectraMedi Price Worksheet